1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and company name (when submitted through forms or inquiries).
- Order Information: Product details, payment method (excluding card details), and shipping data.
- Technical Data: IP address, browser type, device information, and cookies for analytics and website functionality.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Respond to your inquiries or requests
- Provide customer support
- Send updates, newsletters, or promotional offers (if opted in)
- Improve website experience and functionality
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Shipping providers to fulfill orders
- Payment gateways for secure transactions
- Legal authorities when required by law
4. Cookies and Tracking Technologies
Our website uses cookies to collect data on browsing behavior and site interaction to improve user experience. You may disable cookies through your browser settings, but it may affect site functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, please contact us at info@medcraftsurgical.co.uk
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.