We accept returns under the following conditions:

  • Custom-made or engraved instruments are non-refundable, unless defective.
  • Items must be returned within 14 days of delivery.
  • Products must be unused, unopened, and in original packaging.

Need Help?

For all return-related inquiries, contact our support team:

Email: info@medcraftsurgical.co.uk
Phone: +44 776 7737701
Address: 73 Caterham Avenue, IG5 0QB, Ilford, London